FAQ's
Why should I choose metal over traditional invitations?What are your hours?
Do you have minimum ordering quantities?
Will you deliver to my area?
What format is required for artwork?
What are your standard payment terms?
When should I expect to see a proof after placing my purchase order?
What is your turnaround time?
How long does it take to receive a quote?
How do I receive a quote for my project?
Do you provide graphic design services?
How can I receive samples of your products?
1. Why should I choose metal over traditional invitations?
METAL VS. PAPER INVITATIONS |
|
METAL |
PAPER |
| Instantly makes a statement and creates anticipation for your event | The "norm", standard paper invitations can get lost in the clutter of everyday mail |
| Hard to reproduce. If security is a concern, we can add serialization, barcoding or snap-off RSVPs | Easily reproduced and offer low-level of security |
| You can work to customize the design of your invitation to show your personality | Unless you design your paper invitation, you are limited to standard invitation templates |
| Metal invitations are traditionally higher-priced than standard paper invitations on an invitation cost-per-piece basis. However, when you add in the keepsake value of a metal invitation, they are very competitive | Less expensive versus metal |
| Serves as a keepsake for years to come | Most times, paper invitations are thrown away after the event has taken place |
2. What are your hours?
Our customer service staff is happy to serve you
Monday - Thursday 7:00 a.m. - 4:30 p.m. CST
Friday 7:00 a.m. - 12:00 p.m. CST.
3. Do you have minimum ordering quantities?
At Mcloone, we specialize in short-run orders and will quote any quantity that you are looking for. If you have questions, give us a call and we can work with you for special orders on a case-by-case basis.
4. Will you deliver to my area?
We have the capability to deliver to both domestic and international locations.
5.What format is required for artwork?
Our experienced graphic artists work with every major software package. We have two sets of artwork guidelines-one for standard spot color and one for 4-color process.
6. What are your standard payment terms?
Payment is net 30 on approved credit.
7. When should I expect to see a proof after placing my order?
You can expect to see a pdf electronic proof within seven business days after placing your purchase order.
8. What is your turnaround time?
Typically, you can expect your part to ship within ten business days for new or revised parts after artwork approval. Please allow seven business days for repeat parts. The actual quoted lead times are based on current capacity and production.
9. How long does it take to receive a quote?
Once we receive your quote request form, you should receive your project quote within one business day.
10. How do I receive a quote for my project?
The first step is to fill out our quote request form. You can complete the information online by completing our online quote request form or calling us at 1-800-624-6641.
11. Do you provide graphic design services?
Our in-house team of graphic artists offer graphic layout assistance. For more information on our graphic layout capabilities, click here.
12. How can I receive samples of your products?
By requesting samples of our products, you can see firsthand the exceptional quality that Mcloone offers. Simply fill out our online sample request form by clicking here.